Refund policy

At The Meal Pantry, we strive to ensure our products and services are of the highest possible standard.
If, for any reason, you are not satisfied with any of the products or services you have received, contact us immediately by phone or email and we will arrange a replacement or refund depending on the issue and circumstance.
We would ask that you provide photos or any other relevant information so we can rectify any issues.
This refund policy does not apply to goods which have been damaged after delivery, or if any attempt has been made to alter the product.
All products and orders must be returned in their original condition. Customers bear all costs associated with the refusal and return of any order if there is no fault on the part of The Meal Pantry. Failure to adhere to the terms and conditions of The Meal Pantry will prohibit any refunds or credits being issued to the Customer.
The Meal Pantry will not be held liable to any financial or physical damages of any kind. For any delivery or meal issues or feedback, please contact us within 7 days of receiving your order.  Photos of the meal and delivery are required to assist in our investigation.